Visit FAQ

Where is handicapped parking?
Handicapped spaces are located at the northern end of the parking area, near the Main Entrance at the
John M. McKay Visitors Pavilion.  There are several spaces located at the southern end of the lot for evening events that have direct Museum of Art access.

I can’t walk far. How can I get around?
Complimentary tram service is available to transport visitors from venue to venue.  Stops are marked on the map.  The trams are not street legal and may not provide transportation to the parking lot. Please note that for safety reasons wheelchairs and strollers can only be accommodated on our especially designed ADA tram.  This tram is equipped with a ramp and an enclosed space so visitors may load their wheelchair or stroller on to it safely.  Please be patient as not all of the trams are so equipped.  Walkers, however, may be accommodated on all trams and are considered a passenger.  If you are unable to visit the museum without assistance the museum does offer admission at no charge for your accessibility attendant.  Please inquire at the admissions counter upon entering or call 941.358.3180 for more information.

Are baby strollers permitted in the Museum?
Baby strollers monitored by adults are permitted in all venues, but only on the ground floor of the Ca' d'Zan Mansion.  Museum strollers are available in each venue on a first come, first served basis.

Is photography permitted in the Museum?
The use of photography (cameras, video equipment) is permitted without a flash indoors, and freely outdoors. However, photography is prohibited in Special Exhibitions. Tripods and monopods are not permitted.  Private or commercial photo shoots

Is there a coatroom?
A coatroom is not available.

Are visitors permitted to sketch the Museum?
Pencils, sketchbooks, and notebooks are permitted inside the venues as well as on the grounds. However pens, paints, clay and easels are only permitted on the grounds (not permitted in the Courtyard).

Is there a place to eat in the Museum?
There are two dining locations on the Estate; Treviso Restaurant in the Visitors Center and the Banyan Café. More information. 

Is my ticket good for more than one day?
Your Museum ticket is good for one day only. Become a member and enjoy the Museum for free all year long. Membership Information.

If I only want to see one venue do I have to pay for all four?
Tickets to the Museum include a self-guided experience in all four venues. All four venues are “must see” and we recommend you plan to spend an entire day with us. If you would like more flexibility, we recommend you become a Museum Member and enjoy free admission all year long.

What is a valid ID?
Florida students: school issued ID or a school library card.
Florida teachers: school issued ID or recent pay stub.
Members: Museum issued membership card or drivers license.

If I am a member, do I need my ID card?
For your convenience, we recommend all members present a Museum-issued Membership card. If no card is available, your number can be retrieved by presenting a drivers license.

Where is lost and found?
Found articles are turned in to the nearest Security Attendant. At the end of the day items are collected at the Security Office located in Museum of Art Building. Please call 941.359.5721 between 9:00 a.m. and 5:00 p.m. to inquire about lost items.