The Ringling is committed to providing a welcoming and inclusive experience for all of our visitors. However, due to the historic nature of several buildings and the extensive grounds, visitors may experience some challenges with access. Below are several services available to visitors with disabilities.
The John and Mable Ringling Museum of Art is committed to continuously improving access to our services for all users, and we make every attempt for all our visitors to have a pleasant online experience.
The Ringling has an ongoing program to provide and improve accessibility of our website, ringling.org, consistent with the Web Content Accessibility Guidelines (WCAG) 2.0. If you are unable to use any aspect of this website, PDF files, or other attachments, please contact us by emailing firstname.lastname@example.org or calling 941-359-5700 x 2809 (TTY: 7-1-1); and we will provide you with assistance.
Personal Care Attendants
If you need assistance to visit The Ringling, your personal care attendant (PCA) will receive complimentary admission with your ticket purchase. Please notify staff at the Admissions counter upon entering or call 941-358-3180 for more information.
The Ringling allows the use of trained service animals by individuals with disabilities in all public areas of the campus. Under Florida Statute 413.08, a service animal is not a pet and is limited to a dog or miniature horse trained to do work or perform tasks for an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. The work done or tasks performed must be directly related to the individual’s disability. Animals whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA. View Florida Statute 413.08
Visitors with Limited Mobility
Accessible parking spaces are located on the northern side of the parking area near the Visitors Pavilion. Visitors must traverse the distance from the parking lot to the Visitors Pavilion.
For those who wish to use it, complimentary tram service is available to transport visitors between venues within the estate. Walkers can be folded and held with passengers on all trams. Wheelchairs and strollers can only be accommodated on the accessible trams, which have an enclosed space for those items. The accessible trams are equipped with a ramp, but please note that the steep slope of the tram ramp may necessitate assistance from a companion. Electric scooters cannot be accommodated on any tram.
We encourage guests to bring their own wheelchairs. A limited number of wheelchairs are available on a first come, first served basis in each of the venues. At the Ca' d’Zan smaller wheel chairs are provided due to the historic nature of the building. Wheelchairs can be accommodated on our ADA-accessible trams. These trams are equipped with a ramp and an enclosed space so visitors may load their wheelchair on to it safely.
Strollers can be used in all buildings but only on the first floor of the Ca' d’Zan. Free strollers are available in each venue on a first-come, first-served basis. Strollers can be accommodated on our ADA-accessible trams.
Ca' d'Zan Tours
Visitors touring beyond the first floor will climb a marble staircase and will stand for the duration of the tour (seating is not available). There is a historic elevator to bring visitors to the second floor of the mansion, but its use is contingent on on-going repairs. Please consult with admissions staff on the day of your visit. Motorized scooters can only be accommodated on the first floor of the mansion.
For those visitors traversing the grounds and exploring the gardens on foot, please be prepared for uneven terrain and varying weather conditions.
Accessible restrooms are available in or near all venues. The nearest accessible restroom to the Original Circus Museum, Banyan Cafe, and Playspace is located in Tibbals Learning Center.
Visitors who are Blind or have Low Vision
Visitors who are blind or partially-sighted may request a tour that incorporates tactile objects and visual description for any of our venues with two weeks’ advance notice.
Visitors who are Deaf or Hard-of-Hearing
In the Historic Asolo Theater
The Historic Asolo Theater is equipped with a hearing loop system to assist those with hearing aids or cochlear implants equipped with telecoils (T-Coil). This enables sound to be transmitted directly from our P.A. system without background noise or interference to better serve our visitors. By turning your hearing aid to "T" for reception, you will be able to hear our performances with enhanced amplification and clarity. Please note that the first two rows of seats on the first tier and the entire third tier of seats are not looped. If you need assistance in choosing seats that will be compatible with T-coil, please call the Box Office at 360-7399.
For visitors who do not have the T-Coil system, infrared assistive listening devices and cochlear implant adapters are also available for visitors attending events in the Historic Asolo Theater. To obtain an assistive listening device, please ask at the Box Office upon arrival.
Visitors may request the use of assisted listening devices (including neck loops for t-coil switches) for docent-led tours and select public programs with advance notice.
Assistive listening devices are available on all Mable’s Tours at the Ca’ d’Zan and all docent-led tours in the Museum of Art; advance notice is not needed for those tours.
Visitors who are deaf may request an ASL-interpreted docent tour with two weeks’ advance notice.
Florida residents may use a free TTY / relay service by dialing 7-1-1. For more information visit Florida Telecommunications Relay, Inc. at http://www.ftri.org/
Visitors with Memory Loss
Ringling Reflections Gallery Tours
Ringling Reflections programs are relaxed, conversation-based gallery tours in the Museum of Art for people with memory loss and their care partners. Tours take place on select Sundays at 10:30–11:30 AM.
Please plan on arriving to the museum’s Visitors Pavilion by 10:00 to check in. All gallery tour routes will be wheelchair accessible. Wheelchairs are available for use free-of-charge on a first-come, first-served basis. Listening devices, including induction loops for t-coil hearing aids, will be provided. Portable stools will be available for all participants.
The tours are free of charge but advance registration is required and space is limited. Registration will open approximately 30 days prior to each program.
Visitors on the Autism Spectrum
For visitors with wandering or elopement concerns: please note that the Ringling property is not completely enclosed by fences or other barriers. The west side of the property abuts Sarasota bay.
This social narrative is designed to help you plan and prepare for an enjoyable museum visit and to cover important guidelines, like museum rules and security. View the .pdf Social Narrative
Check out our Suggested Itineraries to help design your visit. View the Itineraries
Our sensory-friendly map is designed to create an experience that is welcoming for visitors with autism or other sensory sensitivities. View the .pdf Map
To arrange an accessibility tour or to address any additional accessibility questions or concerns, please email email@example.com or call 941-359-5700, extension 3702.
Access programs and services are made possible in part by a generous gift from the Koski Family Foundation.